One Of My Clients Just Gave Himself A Discount

"FTTOHG Has Moved to https://opposite-lock.com" (alphaass)
09/02/2016 at 15:45 • Filed to: jerbs

Sent a quote for $2500, got back a purchase order for $100 less with a note that an adjustment was made to the price. Which one of you cheapskates was it? Confess! Update - just got an email to cancel the whole thing due to a manufacturing issue with a part the client was going to supply. So now I will need to re-quote next week and make sure he doesn’t try this again. Seriously, though, I think this is the first time that this has happened to me. I’m used to going back and forth on quotes, but I’ve never gotten back a PO for less than a quote or agreed-to price. Has anyone else dealt with this? I’m an engineer so sales is only a small part of what I do - maybe I’ve been lucky until now. It’s a good client so I’m not planning on pushing back, I’m just curious. Mustang towing half a Mustang for your time. (IDK, I googled “WTF Cars” because I was having a WTF moment.)

DISCUSSION (23)

JGrabowMSt > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 15:47

That would never fly at my job. Ever. I would send an additional Invoice for the missing amount.

shop-teacher > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 15:50

Pure balls.

HammerheadFistpunch > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 15:52

Depends on the job, but for self employed stuff, I would send another invoice like Jgrabosmt said.

Pixel > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 15:57

Fuck that guy. I’d send him back his PO saying it was for the incorrect amount with another copy of the quote attached.

If he gets away with it this time, he’ll do it again. Heck the next time he might try and take $200 off to see if he can get away with that.

If only EssExTee could be so grossly incandescent > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 15:59

Do $100 dollars less of work than quoted.

MontegoMan562 is a Capri RS Owner > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 16:02

I’m sure he’s planning a “start small” discount plan

Next time 200, next time 300, it’ll escalate because he knows he can pull it off.

Or it’s an error. Which means- send that shit back.

Rust and Dust - Oppositelock Forever > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 16:10

I write estimates at a collision repair/restoration shop. I’ve been getting butchered estimates sent back to me from insurance companies for 15 years. Ironically enough, just finished a call to the State Corporation Commission’s Insurance regulation office regarding this subject.

DynamicWeight > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 16:13

Nice. That’s one of those “Wait a second, can I do that?” moments. I still think you should push back but I really have to admire the audacity of that guy.

Die-Trying > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 16:20

call back, “name names, point fingers........ “WHO EXACTLY did you speak with who authorized the amount””............. no big deal, they might of gotten shorted on a previous purchase........

Chasaboo > Pixel
09/02/2016 at 16:20

Agreed, bad precedent.

FTTOHG Has Moved to https://opposite-lock.com > Pixel
09/02/2016 at 16:26

Yeah I was thinking next time my price to him would just go up but I can see this turning into a vicious cycle.

FTTOHG Has Moved to https://opposite-lock.com > MontegoMan562 is a Capri RS Owner
09/02/2016 at 16:27

No it’s not an error. He clearly noted that he was taking $100 off.

luvMeSome142 & some Lincoln! > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 16:27

Have you responded yet? I would just send a note back asking, “What is the justification for the price adjustment?”

FTTOHG Has Moved to https://opposite-lock.com > shop-teacher
09/02/2016 at 16:27

I need to start using this expression in every day conversation.

FTTOHG Has Moved to https://opposite-lock.com > If only EssExTee could be so grossly incandescent
09/02/2016 at 16:28

This is the most likely outcome.

MontegoMan562 is a Capri RS Owner > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 16:28

oh wow- fuck that guy

with no communication as to why, just did it?!

Forget him, I would reject the whole po to make sure he doesn’t say “well, you accepted payment so we’re square” I know someone said take what you got and re-bill the last missing but I’d want all in one shot.

shop-teacher > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 16:29

I highly recommend it.

FTTOHG Has Moved to https://opposite-lock.com > HammerheadFistpunch
09/02/2016 at 16:32

Yeah if I was self-employed there would be push back. I work for a pretty big organization, so really it comes down managers deciding if it is worth the time to deal with further. Usually we negotiate these things and send out a second quote and TBH I was already expecting to have to drop the price around $100, but he just went and did it for himself!

ESSSIX GmbH - Accountant/Wagon Thumper > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 16:32

Kinja'd!!!

Dont take that BS.

FTTOHG Has Moved to https://opposite-lock.com > MontegoMan562 is a Capri RS Owner
09/02/2016 at 16:42

Yeah just did it. Just got another email that the whole thing is moot, because they have a problem with a part they were planning to send us to we’ll need to revisit the whole thing next week.

If only EssExTee could be so grossly incandescent > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 17:00

So what if the $100 of work happens to be the most crucial and leaves the client with something unusable

FTTOHG Has Moved to https://opposite-lock.com > If only EssExTee could be so grossly incandescent
09/02/2016 at 17:40

An extra $200 would make sure that it is usable again :)

Santiago of Escuderia Boricua > FTTOHG Has Moved to https://opposite-lock.com
09/02/2016 at 19:59

That doesn’t fly. Ask for another PO